Privacy Policy

This Privacy Policy describes how Foundation & Basement Repair Network ("we," "us," or "our") collects, uses, and shares information when you visit foundationandbasementrepair.com (the "Site").

Information We Collect

Information you provide: When you call the phone number on this site or submit a contact form, you may provide your name, phone number, address, and a description of your foundation or waterproofing issue. This information is shared with contractor network partners to facilitate your estimate request.

Automatically collected information: We use Google Analytics (GA4) to collect aggregated information about how visitors use the Site, including pages viewed, time on site, device type, and approximate geographic location (city/region level). This data does not identify you personally.

Phone call tracking: Phone numbers displayed on this site may be tracked through our referral network partner to attribute calls to specific marketing sources. Call duration and connection status may be recorded for quality purposes.

How We Use Your Information

• To connect you with licensed contractors who can provide a free estimate
• To improve the Site's content and user experience
• To measure the effectiveness of the Site in connecting homeowners with contractors

How We Share Your Information

We share your contact information with licensed contractors in our referral network when you request an estimate. We do not sell your personal information to unrelated third parties.

We may share aggregated, non-personally-identifying information with our referral network partner for analytics and quality assurance purposes.

Cookies and Tracking

This site uses cookies set by Google Analytics. These cookies collect aggregated usage data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Your Rights (California Residents)

California residents have the right to request information about the personal data we have collected about them and to request deletion of that data. To submit a request, email admin@foundationandbasementrepair.com.

Children's Privacy

This Site is not directed to children under 13. We do not knowingly collect personal information from children.

Contact

Questions about this Privacy Policy? Email admin@foundationandbasementrepair.com.